Medlab global



Please review our Terms and Conditions carefully before using our services. We may change these Terms or modify any features of the services at any time. You accept the Terms by using the services, and you accept any changes to the Terms by continuing to use the services after we post the changes.


These Terms of Use (“Terms”) govern your use of  (“we,” “us,” or “our”) website or online service. operates and links to these Terms (collectively, the “Services”). Our registered name, Pty Ltd ACN 645 048 022 is trading as Medlab Global. “Dr MedLab” shall be referred herein as “Provider(s). Our providers are medically trained doctors undertaking telemedicine medical services via Dr MedLab.


Telemedicine service are paid in full 10 business days in advance to allow for processing.


Dr MedLab (Telemedicine) providers are independent of and merely using the services to communicate with you. Any information or advice received from Dr MedLab provider comes from the provider, and not from Your interactions with the Dr MedLab provider via our services are not intended to take the place of your relationship(s) with your regular health care practitioner(s). through it’s medical online service facility called Dr Medlab, Telehealth provides is a medical online service to you. does not make any representations or warranties about the training or skill of any providers using the services. want each visitor to the site, “” and “you” to have a safe, pleasurable visit. We have established the following terms and conditions so that we both know what to expect from each other. By using you agree to be bound by the terms following. Please read them carefully. Your usage of the indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions. You hereby certify that you are physically located in the State and Country you have entered as your current location on the services. You acknowledge that your ability to access and use the services is conditioned upon the truthfulness of this certification and that the Providers you access through the services are relying upon this certification in order to interact with you.

Information and statements made by are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the, including information relating to medical and health conditions, products and treatments, is for informational purposes only.

Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via This information is not to be taken as any sort of medical advice whatsoever.­ You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

The information contained within is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your pharmacist, general physician, other medical practitioner or qualified health provider when starting any medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other parties medical condition.


We are providing this information on behalf of Dr MedLab/Providers:

Telemedicine involves the use of communications to enable health care providers at sites remote from patients to provide consultative services. Providers may include primary care practitioners, specialists, and/or subspecialists. The information may be used for diagnosis, therapy, follow-up and/or education, and may include live two-way audio and video and other materials (e.g., medical records, data from medical devices).

The communications systems used will incorporate reasonable security protocols to protect the confidentiality of patient information and will include reasonable measures to safeguard the data and to ensure its integrity against intentional or unintentional corruption. At the end of each encounter, the patient will be provided an encounter summary, which may be kept for the patient’s records and may be shared with the patient’s local primary care or other provider, as appropriate.

Anticipated Benefits of Telemedicine

  • Improved access to medical care by enabling a patient to remain at his or her home or office while consulting a clinician.
  • More efficient medical evaluation and management.

Possible Risks of Telemedicine

As with any medical procedure, there are potential risks associated with the use of telemedicine. Provider believes that the likelihood of these risks materialising is very low. These risks may include, without limitation, the following:

  • Delays in medical evaluation and consultation or treatment may occur due to deficiencies or failures of the equipment.
  • Security protocols could fail, causing a breach of privacy of personal medical information.
  • Lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other negative outcomes.

By accepting these Terms, you acknowledge that you understand and agree with the following:

  1. I understand that the laws that protect privacy and the confidentiality of medical information also apply to telemedicine;
  2. I understand that telemedicine may involve electronic communication of my personal medical information to medical practitioners who may be located in other areas, including out of state.
  3. I understand that I may expect the anticipated benefits from the use of telemedicine in my care, but that no results can be guaranteed or assured.
  4. With my written consent only, I understand that my healthcare information may be shared with others (including health care providers) for treatment, payment, and healthcare operations purposes.

Patient Consent to the Use of Telemedicine

I have read and understand the information provided above, and understand the risks and benefits of telemedicine, and by accepting these Terms I hereby give my informed consent to participate in a telemedicine visit under the terms described herein.

You agree to indemnify and hold, and our directors, officers, employees and representatives harmless from any claim or demand, including reasonable legal fees, made by any you or any third party due to or arising out of the content you submit, post to or transmit through Your use of the your connection to the, your violation of the Terms of Use, or your violation of any rights of another.


In consideration of your use of the, you agree to:

Provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Information”) and

Maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. consider this registration information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

You agree that authorisations to charge your payment method remains in effect until you cancel it in writing, and you agree to notify of any changes to your payment method. You certify that you are an authorised user of the payment method and will not dispute charges for the Services that correspond to consultation fees and services.



Account Registration

To access Providers using the Services, you must first “Register” and establish an individual user account (“Account”) by providing certain information. You agree that you will provide information truthfully, honestly, accurately and not create more than one Account, or create an Account for anyone other than yourself (with the exception of sub-accounts established for minor children of whom you are a parent or legal guardian). You agree to provide true, accurate, current, and complete information on the Account enrolment form and to keep this information current and updated as needed.

As the “Registered User and Account Holder, You” hereby certify that you are who you represent to be to MedLab Global, Dr MedLab and Providers and agree to only interact with a physician through Online Telemedicine services and through MedLab Global’s support portal. You acknowledge that your ability to access and use these services is conditional upon the truthfulness of the certifications that you make at the time of accessing a provider and that the providers you access are relying upon this certification in order to interact with you.

Your acknowledgement that “you” referred to as “I” are truthfully stating: I hereby certify that I am at least 18 years of age and am qualified under the laws of my state/country to make medical decisions on my own behalf. I acknowledge that my ability to access and use the, it’s systems and information is conditional upon the truthfulness of my certification of age.

I agree to abide by the responsibility agreement. I represent and warrant that I are at least 18 years of age and possess the legal right and ability, on behalf of myself or a minor child of whom I am a parent or legal guardian, to agree to these Terms of Use.

Prohibited Conduct

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of, services, products, use of the or access to the You agree not to access the site by any means other than through the interface that is provided by us for use in accessing the may terminate your access immediately, or suspend your access to all or part of the, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or us.

You may not access or use, or attempt to access or use, the services to take any action that could harm us or any third party, interfere with the operation of the services, or use the services in a manner that violates any laws. For example, and without limitation, you may not:

  • transmit any message or information under a false name or otherwise misrepresent your affiliation or the origin of materials you transmit;
  • provide information on the registration form that is untrue, inaccurate, not current, or incomplete;
  • transmit any message or information that is unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening, or hateful;
  • transmit any message or information that infringes or violates the intellectual property, privacy, or publicity rights of others;
  • reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate content received through the Services to anyone without prior express permission;
  • engage in unauthorised spidering, “scraping,” or harvesting of content or personal information, or use any other unauthorised automated means to compile information;
  • take any action that imposes an unreasonable or disproportionately large load on our network or infrastructure;
  • use any device, software, or routine to interfere or attempt to interfere with the proper working of the services or any activity conducted on the services or attempt to probe, scan, test the vulnerability of, or breach the security of any system or network;
  • attempt to modify, translate, decipher, decompile, disassemble, reverse-engineer, or create derivative works of any of the software comprising or in any way making up a part of the Services; or
  • engage in any other conduct that restricts or inhibits any person from using or enjoying the Services, or that, in our sole judgment, exposes us or any of our users, affiliates, or any other third party to any liability, damages, or detriment of any type.

Violations of system or network security may result in civil or criminal liability. We may investigate and work with law enforcement authorities to prosecute users who violate the Terms. We may suspend or terminate your access to the Services for any or no reason at any time without notice.


You may not publish, reproduce, distribute, display, perform, edit, adapt, modify, or otherwise exploit any part of the Services without our written consent.

All rights in the product names, company names, trade names, logos, service marks, trade dress, slogans, product packaging, and designs of the services, whether or not appearing in large print or with the trademark symbol, belong exclusively to or its licensors and are protected from reproduction, imitation, dilution, or confusing or misleading uses under copyright laws. The use or misuse of these trademarks or any materials, except as authorised herein, is expressly prohibited.


Other than information received directly by you from providers, the content on the services should not be considered medical advice. You should always talk to an appropriately qualified health care professional for diagnosis and treatment, including information regarding which medications or treatment may be appropriate for you. does not recommend or endorse any specific tests, providers, medications, products, or procedures.

The services may provide links to third-party content. You acknowledge and agree that we are not responsible for the availability of such third-party content, and we do not control, endorse, sponsor, recommend, or otherwise accept responsibility for such content. Use of any linked third-party content is at the user’s own risk.


Unfortunately accidents happen from time to time, and we reserve the right to correct errors made on We can refuse to honour, not accept and cancel your order for any reason, which includes (but not limited to) pricing, product availability, product images, product descriptions, and general errors. We will do everything we can to rectify these issues as quickly as possible. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.


These terms are effective even if this agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of with or without notice. You agree that any termination of your access to may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the

LIMITED TELEMEDICINE PURCHASES reserves the right to monitor and limit the frequency of Telemedicine provider services at its sole discretion.


Text and information contained on, and reference to resource material is not intended to diagnose, treat, cure or prevent any disease condition.  No warranty is made or given that any information on or linked to is complete, and no warranty is given that there may not be a contrary view to any of the material that is hereby published. The information contained in, or obtained as a consequence of using this service is not intended to be nor is it implied to be a substitute for professional medical advice. Any user should always seek the advice of their physician or other qualified health care provider prior to commencing any new treatment for any of the conditions diseases or maladies in relation to which advice is sought, and questions in relation to such treatment should be directed to such professional health care providers.

The information presented on on some pages, is in summary form only and is intended to provide broad consumer understanding and knowledge of health care topics.  The information must not be considered to be complete in it self and should not be used in place of a consultation with or receipt of advice from a physician or other health care provider. The service does not recommend self management of health problems.  Information obtained by using the is not exhaustive, and does not cover all diseases, conditions or maladies nor does it advise in relation to all possible treatments available for those diseases, conditions or maladies.  Users are requested to consult with their physician, or another health care provider should their condition so require.  Advice furnished by a qualified physician or health care provider should never be disregarded, nor should any delay occur in seeking a competent and qualified medical advice as a consequence of anything contained in

The information contained in has been compiled from a variety of sources.  The information provider of are no more responsible for the information contained herein, than is the custodian of information contained in a public library, in that this website provides a convenient source of information collation, and no more.

Users are therefore reminded to seek professional advice in relation to each particular disease, condition or malady from which the user may suffer, and to check with a physician or health care provider in relation to the correct treatment and/or dosages required to treat, control or cure such disease, condition or malady.

No party or entity associated with this service, and/or information will take any responsibility at all for what you do with this information, what happens to you or any other person or party as a result of any information found or read or the validity or accuracy of any information contained or leaked from

All care is taken in relation to ensuring that information furnished by the information provider on is as up to date as is possible, but no responsibility is accepted if any of the information sought by users is subsequently found to be out of date or superseded.


These Terms constitute the entire agreement between you and us, superseding any prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us. In the event any provision of these Terms is held unenforceable, it will not affect the validity or enforceability of the remaining provisions and will be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your access to and use of the Services.

Our failure to enforce any provisions of these Terms or respond to a violation by any party does not waive our right to subsequently enforce any terms or conditions of the Terms or respond to any violations. Nothing contained in these Terms is in derogation of our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Services or information provided to or gathered by us with respect to such use.


By using the Services, you consent to our processing your information consistent with our Privacy Policy